There are over 4 million Australians who have a disability, many of who, previously, had never received the disability support they need to participate more fully in the community. The National Disability Insurance Agency (NDIA) is a Commonwealth government agency that is responsible for the implementation and management of the National Disability Insurance Scheme (NDIS). The NDIS was legislated in 2013 after recommendations about the need for a major reform of disability services in Australia after a lack of support and funding. The NDIA was established as an agency to help fund costs associated with living with a disability, and it is estimated that within the next five years, the will provide more than $22 billion in funding a year to half a million Australians who have permanent and significant disability. NDIA is made to help you understand the NDIS, determine whether you are eligible, and decide how much funding you will receive.
Although it can be tricky to navigate, the NDIS can provide funding for people with disabilities to access services and support that are otherwise too expensive to take advantage of. The NDIA sums up the object of being supported by the NDIS as:
Funding through the NDIS is used by your provider to work with you to develop a plan, which will guide the support you to improve your skills over time. This plan will be a written agreement tailored to your individual needs. It may include what work you would like to be involved in, what your goals are, and what support and help you need. It is the guideline for planning to get the right support for you.
You may assume that all services using the NDIS are registered through the National Disability Insurance Agency. They’re not! Service providers can be a person, a business, or an organization that delivers funded services, which of course, all offer different levels of experience and effectiveness. ‘Self-managed’ NDIS participants may choose whether to use a registered service or not. Service providers who are registered with the NDIS must meet strict government quality and safety requirements to be allowed to be registered through the Agency. Total Quality Disability Care is a registered provider, which is an important consideration in selecting a service. Registered providers:
Are required to undertake independent audit processes – this must be regularly undertaken to maintain registration with the National Disability Insurance Agency.
Through the availability of funding from the government, there are a lot of providers of disability services to choose from, who may appear to offer the same services. Choosing a registered provider means they have adhered to strict compliance requirements from local, state, and federal governments. All of our carers have been thoroughly screened through background checks prior to employment, which includes checks on criminal records, working with children, and other employment undertaken. We also have external audits conducted regularly (which includes on-the-spot checks) by the NDIS Quality and Safeguards Commission for our disability services, and the Aged Care Quality and Safety Commission a requirement of maintaining our registration. This means our high standard of care will never slip, and if you have a problem with the support we are providing, we are also required through the NDIA to provide a formal complaints process to help you address this and reach a suitable outcome. Staff from independent services and other unregistered providers are not required to provide any of these services and may not offer them. Using a registered provider guarantees that you are getting the best level of care available.
At Total Quality Disability Care, we prioritize your safety and comfort. Our Australia safety-rated van offers a reliable and stylish means of transport, ensuring you can get to and from anywhere with ease. Designed with accessibility in mind, our van is equipped with the latest safety features and comfortable seating to make your journey as smooth as possible. Travel in style with Total Quality Disability Care, where your safety and satisfaction are our top priorities.
The checks we are required to undertake mean that you can be ensured we are providing the highest quality and upholding the safeguards that you would expect your loved ones to be treated and cared with. The NDIA also regulate the price according to official government pricing of the NDIS Quality Practice Standards and Aged Care Standards. Unregistered providers do not have to observe the quality and safeguards requirements and have no requirements to conduct performance audits to demonstrate they are following these recommendations of care. You are the only judge of whether their safety and quality are up to your standards.
Total Quality Disability Care is a registered provider of the National Disability Insurance Scheme (NDIS) and was established in early 2019 to meet the needs of clients in the community of Southwestern Sydney. By choosing us to provide you (or your loved one) with support, you know you are receiving quality assistance and access to products
to help in your daily life to help you reach your goals. You will be supported by the experience of skilled leaders who support the training and development of our staff, and be assured that the policies, processes, and governance measures we choose to adhere to mean that we will meet your high expectations of our level of care. We would be privileged to be a part of your life, so please contact us now. After receiving a customer support referral form, we will contact you to discuss support requirements and other information we may require. For information or assistance with completing the form, please call Total Quality Disability Care’s NDIS team on 1800 418 509
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